FREQUENTLY ASKED QUESTIONS

Orders

How do I place an order?

Simply browse our collections, select your size, and add your item to cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.

Can I modify or cancel my order?

We begin processing orders quickly to ensure fast fulfillment. If you need to make changes or cancel your order, contact us immediately at help@lovexsicko.com. While we cannot guarantee changes can be made, we'll do our best to help.

I entered the wrong shipping address. What should I do?

Please email help@lovexsicko.com as soon as possible. If your order has not shipped yet, we may be able to update the address.

Shipping

Where do you ship?

We currently ship throughout the United States, Canada, and select international locations.

How long does shipping take?

Shipping times vary depending on your location and the shipping method selected at checkout.

Typical delivery estimates:

United States: 3–8 business days
Canada: 7–15 business days
International: 7–21 business days

Please note that shipping times are estimates and may vary during holidays, product launches, or periods of high demand.

How can I track my order?

Once your order ships, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking information to update.

My package says delivered, but I haven't received it.

Please check around your property, with neighbors, or with your local carrier. If you're still unable to locate your package, contact us at help@lovexsicko.com and we'll assist you.

Returns & Exchanges

What is your return policy?

We accept returns on eligible items within 30 days of delivery.

Items must be:

Unworn
Unwashed
In original condition
With all original tags attached

Do you offer exchanges?

If you need a different size, please contact us at help@lovexsicko.com and we'll help determine the best solution.

Are sale items refundable?

Sale, clearance, limited-release, and promotional items may be considered final sale unless otherwise stated.

Products & Sizing

How do I find my size?

Please refer to our Size Guide before ordering. If you're between sizes or need additional assistance, contact us at help@lovexsicko.com.

Will sold-out items be restocked?

Some products may be restocked, while others are released in limited quantities and may never return. Follow us on social media and subscribe to our email list for updates on future drops.

Are your garments true to size?

Most LOVEXSICKO garments are designed with a modern streetwear fit. We recommend reviewing the product description and size chart before purchasing.

Payments

What payment methods do you accept?

We accept major credit cards, debit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other payment methods available at checkout.

Is my payment information secure?

Yes. All transactions are processed securely through trusted payment providers. We do not store your credit card information.

Customs & International Orders

Will I have to pay customs or import fees?

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer.

Can you mark my package as a gift?

Unfortunately, we cannot alter customs declarations or mark orders as gifts.

Contact Us

How can I get in touch?

For any questions regarding orders, shipping, sizing, returns, or general inquiries, contact us at:

Email: help@lovexsicko.com

We aim to respond to all inquiries as quickly as possible.

About LOVEXSICKO

What is LOVEXSICKO?

LOVEXSICKO is more than clothing—it's a mindset. We create pieces inspired by individuality, self-expression, and standing apart from the crowd. Every collection is designed with purpose, blending contemporary streetwear with meaningful design.